Support
If you have any questions about your lifting trolley or would like to know more about preventive maintenance, contact our support.
Contact us
If your lifting trolley is not working, we start by jointly assessing the scope of your problem. We then determine whether the lifting trolley, tool or the entire solution should be sent to us for service. In some cases, we can send you a spare part with installation instructions.
Before we start supporting you we like to receive the following information:
- Company name and the return address.
- Contact person, phone number, e-mail address.
- Serial number on the product.
- Error Description
- Please state if the matter concerns a warranty repair, also include information when the product was delivered to you.
- if you would like to receive a price quote before we start to work on a service, maintenance or repair jobs, or i.
You can also mail the information to us.
If you are instructed to return the product, Pronomic will make a basic service according to valid pricelist (except in warranty repair issues) and send a document which you need to attach to the product. PLEASE dont forget to add accessories like battery charger, remote control etc, to the delivery.
Return adress: Pronomic AB, Bäckvägen 18, SE-192 54 Sollentuna, SWEDEN.
Manuals can be found below, for other languages you will find these on our French, German and Swedish pages.
Contact information
Open: Weekdays 08:00 – 16:00
Telephone: +46 8 – 544 706 60
Email: support@pronomic.se
Personal data policy
When you contact our support, we need to save your personal data. Read details of how we work \with our Personal Data Policy – click here.
Dokument
- Manual 70E 90E 3i DE
- Manual 70E 90E DK
- Manual 70E 90E EN
- Manual 70E 90E ES
- Manual 70E 90E FI
- Manual 70E 90E FR
- Manual 70E 90E SE
- Manual 70E Apoteksmodell SE
- Manual 70AE 15302 Apoteksmodell SE
- Manual 90IE 3i DE
- Manual 90IE 90JE EN
- Manual 90IE ES
- Manual 90IE FI
- Manual 90IE FR
- Manual 90IE SE
- Manual 90P 3i DE
- Manual 90P EN
- Manual 90P ES
- Manual 90P FI
- Manual 90P FR
- Manual 90P JA
- Manual 90P PL
- Manual 90P SE
- Manual 130P CH
- Manual 130P 3i DE
- Manual 130P EN
- Manual 130P ES
- Manual 130P FI
- Manual 130P FR
- Manual 130P JA
- Manual 130P PL
- Manual 130P RO
- Manual 130P SE
- Manual 175P 225P 3i DE
- Manual 175P 225P EN
- Manual 175P 225P ES
- Manual 175P 225P FI
- Manual 175P 225P FR
- Manual 175P 225P JA
- Manual 175P 225P PL
- Manual 175P 225P SE
- Manual 325P+ 3i DE
- Manual 325P+ EN
- Manual 325P+ ES
- Manual 325P+ FI
- Manual 325P+ FR
- Manual 325P+ JA
- Manual 325P+ PL
- Manual 325P+ SE
- Manual Wheel lifter EN
- Manual Wheel lifter SE
- Specialmanual 90P EN
- Specialmanual 130P EN
- Specialmanual 175P 225P EN
- Specialmanual 325P+ EN
- 175Pナカバヤシ向けスクイーズ取説
- Manual AutoUpDown 17091A EN
- Manual AutoUpDown 17091A ES
- Manual AutoUpDown 17091A FR
- Manual Turn Unit 220066 220067 DE
- Manual Turn Unit 220066 220067 EN
- Manual Turn Unit 220066 220067 ES
- Manual Turn Unit 220066 220067 FI
- Manual Turn Unit 220066 220067 FR
- Manual Turn Unit 220066 220067 PL
- Manual Telescopic mast 19285 DE
- Manual Telescopic mast 19285 EN
- Manual Telescopic mast 19285 ES
- Manual Telescopic mast 19285 FI
- Manual Telescopic mast 19285 FR
- Manual Telescopic mast 19271 19285 JP
- Manual Telescopic mast 19285 PL
- Manual Telescopic mast 19285 Assembly Instructions EN
- Manual Telescopic mast 17182 EN
- Manual Telescopic mast 17182 ES
- Manual Telescopic mast 17182 FI
- Manual Telescopic mast 17182 FR
- Manual Ladder For 130P 21580 Assembly Instructions EN
- Manual Squeeze&Turn 19472J 19479J DE
- Manual Squeeze&Turn 19472J 19479J EN
- Manual Squeeze&Turn 19472J 19479J ES
- Manual Squeeze&Turn 19472J 19479J FI
- Manual Squeeze&Turn 19472J 19479J FR
- Manual Squeeze&Turn 19472J 19479J JP
- Manual Squeeze&Turn 19472J 19479J PL
- Manual Expand&Turn Light 17940 DE
- Manual Expand&Turn Light 17940 EN
- Manual Expand&Turn Light 17940 ES
- Manual Expand&Turn Light 17940 FI
- Manual Expand&Turn Light 17940 FR
- Manual Expand&Turn 17980J 17972J DE
- Manual Expand&Turn 17980J 17972J EN
- Manual Expand&Turn 17980J 17972J ES
- Manual Expand&Turn 17980J 17972J FI
- Manual Expand&Turn 17980J 17972J FR
- Manual Expand&Turn 17980J 17972J JP
- Manual Expand&Turn 17980J 17972J PL
- Manual Expand&Turn 17980J 17972J SE
- Manual Electrical Turn 19470 19480 19400 19402 ES
- Manual Electrical Turn 19470 19480 19400 19402 FI
- Manual Electrical Turn 19470 19480 19400 19402 JP
- Manual Electrical Turn 19470 19480 19400 19402 PL
- Manual Battery Charger 175P 225P JP